Intercontinental Cairo Citystars by IHG

The hotel is top notch in cleanliness , guest service and facilities. The location is very convenient and the access to the city stars mall is the deal-maker as you would never get bored. Breakfast was amazing. I liked Feteer and honey. I would like to thank Sohila and Yousef at the reception , and Sayed Ahmed at the restaurant. Special thanks to Engie who made our marriage anniversary an unforgettable memory.

Excellent Stay and Exceptional Service Our stay at the hotel was truly outstanding. We encountered a minor issue with our room, but the staff went above and beyond to make things right — we were upgraded twice and even offered a complimentary dinner. The level of customer service was exceptional; the staff genuinely go out of their way to ensure your comfort and satisfaction. The hotel’s location is superb, the food is delicious, and everything is maintained to a high standard of cleanliness. A special thanks to Mr. Mohamed Gamal, the duty manager, who handled our concerns with remarkable professionalism and care. His dedication made a real difference in our experience.

Friendliness of the staff, the room's spaciousness, and the ideal location

When embarking on a journey, the experiences we gather often hinge on the environments we find ourselves in and the people we meet along the way. During my recent stay I was fortunate to encounter an extraordinary individual who made my visit memorable Mr. Ahmed Hassan from the reception. From the moment I stepped into the hotel lobby, I was greeted with warm smiles and a sense of hospitality that set the tone for my entire stay. However, it was Mr. Hassan who truly stood out. His professionalism and charm transformed the check-in process into a delightful experience. For sure i will revisit the hotel again.

Elegance and luxury Restaurant and quality of food (buffet was circa 30$ but that was worth it) Service at the restaurant Comfortable king side bed We were upgraded