Intercontinental Cairo Citystars, an IHG Hotel

The hotel is top notch in cleanliness , guest service and facilities. The location is very convenient and the access to the city stars mall is the deal-maker as you would never get bored. Breakfast was amazing. I liked Feteer and honey. I would like to thank Sohila and Yousef at the reception , and Sayed Ahmed at the restaurant. Special thanks to Engie who made our marriage anniversary an unforgettable memory.

Good hotel special thanks to omar and sara from reception

When embarking on a journey, the experiences we gather often hinge on the environments we find ourselves in and the people we meet along the way. During my recent stay I was fortunate to encounter an extraordinary individual who made my visit memorable Mr. Ahmed Hassan from the reception. From the moment I stepped into the hotel lobby, I was greeted with warm smiles and a sense of hospitality that set the tone for my entire stay. However, it was Mr. Hassan who truly stood out. His professionalism and charm transformed the check-in process into a delightful experience. For sure i will revisit the hotel again.

I recently had the pleasure of staying at the Intercontinental Hotel in Cairo, located in the vibrant neighborhood of Heliopolis, just a short 10-minute drive from the airport. There were several aspects of the hotel that I particularly liked: - Convenient Location: The hotel's proximity to the airport made it a convenient choice for travelers. Additionally, having access to one of the newest malls in the area was a definite advantage, providing various shopping and entertainment options within walking distance. - Cleanliness and Spaciousness: The hotel maintained high standards of cleanliness throughout the premises. The rooms were exceptionally spacious, providing a comfortable and relaxing environment after a long day of exploring the city. - Friendly and Helpful Staff: The hotel staff were polite, friendly, and always ready to assist. They went out of their way to provide recommendations for local attractions and consistently displayed a high level of professionalism. - Room Upgrade: We were fortunate enough to have our room upgraded, adding an extra touch of luxury to our stay. It was a thoughtful gesture that added to our overall satisfaction with the hotel.

We liked the breakfast, big variety and delicious. Room cleanliness is very good but the outside corridors could be better in terms of cleanliness, no fast follow-ups on this matter, some dust remained for 2 days in a row. The location is great, not far but not close neither to the old cairo, the extension to the mall is a very smart idea. On another note, it was very appreciative that the hotel allowed an early check-in and late check-out. It made our stay more flexible and enjoyable.